TY - GEN
T1 - Identifying and characterizing system issues of health information technology in medical imaging as a basis for recommendations
AU - Jabin, Shafiqur Rahman
AU - Schultz, Tim
AU - Magrabi, Farah
AU - Bessen, Taryn
AU - Hibbert, Peter
AU - Runciman, William
N1 - Publisher Copyright:
© 2019 IEEE.
PY - 2019/12
Y1 - 2019/12
N2 - Medical imaging health information technology systems, such as Radiology Information Systems and Picture Archiving and Communication Systems were introduced to improve efficiency. Although they have the potential to improve healthcare delivery and patient outcomes, when poorly designed, implemented or managed, they can pose substantial risks to patient safety and organizational efficiency, which may offset the intended benefits. This study used the method of thematic analysis, which provided information about system issues related to health information technology. System issues, including system error, system malfunction or failure, system design, system crash, system functionality, voice recognition technology, launching of new systems, and system integration accounted for 21% of the 436 HIT incidents. Even when these issues do not harm patients, they often cause delays, inconvenience, and inefficiencies. Obtaining the right system, proper and careful system implementation, and immediate back-up systems can improve the safety and quality of care in medical imaging.
AB - Medical imaging health information technology systems, such as Radiology Information Systems and Picture Archiving and Communication Systems were introduced to improve efficiency. Although they have the potential to improve healthcare delivery and patient outcomes, when poorly designed, implemented or managed, they can pose substantial risks to patient safety and organizational efficiency, which may offset the intended benefits. This study used the method of thematic analysis, which provided information about system issues related to health information technology. System issues, including system error, system malfunction or failure, system design, system crash, system functionality, voice recognition technology, launching of new systems, and system integration accounted for 21% of the 436 HIT incidents. Even when these issues do not harm patients, they often cause delays, inconvenience, and inefficiencies. Obtaining the right system, proper and careful system implementation, and immediate back-up systems can improve the safety and quality of care in medical imaging.
KW - health information technology
KW - medical imaging
KW - safety and quality
KW - system error
KW - system issues
UR - http://www.scopus.com/inward/record.url?scp=85082008158&partnerID=8YFLogxK
U2 - 10.1109/IST48021.2019.9010426
DO - 10.1109/IST48021.2019.9010426
M3 - Conference contribution
AN - SCOPUS:85082008158
T3 - IST 2019 - IEEE International Conference on Imaging Systems and Techniques, Proceedings
BT - IST 2019 - IEEE International Conference on Imaging Systems and Techniques, Proceedings
PB - Institute of Electrical and Electronics Engineers Inc.
T2 - 2019 IEEE International Conference on Imaging Systems and Techniques, IST 2019
Y2 - 8 December 2019 through 10 December 2019
ER -